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<TITLE>Professional ethics and Information Technology</TITLE> |
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<META name="Author" content="Andrew Pollock"> |
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<H1>Professional ethics and Information Technology</H1> |
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|
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<H2>Introduction</H2> |
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<P> |
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This essay discusses the principles of ethics, both in their specific |
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application to the Information Technology profession, and to their |
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more general application to professional disciplines. In particular |
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the Codes of Ethics of the <EM>Australian Computer Society</EM> (ACS), |
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<EM>Association for Computing Machinery</EM> (ACM), and the |
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<EM>Institute of Electrical and Electronic Engineers</EM> (IEEE) are |
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examined. The <EM>Australian National University</EM> (ANU) code |
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<EM>Academic Honesty in Learning and Teaching</EM> is also examined to |
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highlight similarities between issues raised and those raised by the |
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above-mentioned professional societies. Finally, two real-world |
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scenarios will be presented and discussed within the context of |
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professional ethics. |
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</P> |
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|
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<H2>Generic principles</H2> |
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<P> |
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There are a number of generic principles common to the various Codes |
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of Ethics of the professional societies examined. These principles are |
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not necessarily specific to the field of Information Technology, but |
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may relevant to many professional disciplines. |
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</P> |
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|
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<P> |
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<DL> |
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<DT><STRONG>Essential moral behaviour</STRONG></DT> |
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<DD> |
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<P> |
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The various Codes of Ethics all contain directives regarding |
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what one could consider basic moral behaviour. Values such as |
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honesty, integrity, are all specifically referred to. Actions |
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must also be in the public or community interest, which means |
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that members of the various societies should take the wider |
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social implications of their actions into consideration. |
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</P> |
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|
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<P> |
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This is the core of what makes the Code of Ethics a Code of |
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Ethics. Basic ethical behaviour is defined in ACS Code of |
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Ethics in section 4.1. This section specifically mentions the |
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profession of Information Technology, however there is |
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nothing IT specific in the rest of this item, so it could be |
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interchangeable with the medical profession, for example. |
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</P> |
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|
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<P> |
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Similarly, the ACM breaks its Code of Ethics down into three |
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broad categories. The first, General Moral Imperatives, could |
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equally apply to most other professions. The sections |
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relating to intellectual property are vaguely more |
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IT-centric, however are still relevant to other professions |
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that might involve either personal or contracted creativity. |
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</P> |
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</DD> |
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|
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<DT><STRONG>Competence</STRONG></DT> |
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<DD> |
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<P> |
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All the Codes of Conduct and Ethics highly value competence. |
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This is important, as incompetent workmanship can have a poor |
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reflection on the profession in general, regardless of what |
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that profession is. |
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</P> |
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|
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<P> |
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This is closely related to ongoing professional development, |
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which is discussed next. Competence is an intangible, and as |
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such difficult to gauge in an individual. It is really up to |
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the individual to have some sense of self-assessment when it |
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comes to particular work. |
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</P> |
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</DD> |
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|
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<DT><STRONG>Professional Development</STRONG></DT> |
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<DD> |
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<P> |
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For the same reasons as competence, ongoing professional |
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development is of paramount importance. All the societies |
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Codes reviewed specifically mention ongoing personal |
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development, as well as assisting fellow members to further |
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their development. |
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</P> |
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|
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<P> |
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This is a significant point of all the Codes of Ethics. There |
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is little value in being a member of such a professional |
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society if it does not encourage its members to further |
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themselves, as professional development is something that |
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should never cease. It is also important to note that the |
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Codes state that members should encourage and support each |
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other in their personal development. |
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</P> |
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</DD> |
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|
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<DT><STRONG>Fairness, equality and objectivity</STRONG></DT> |
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<DD> |
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<P> |
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All of the societies Codes examined specifically refer to |
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conducting oneself in an indiscriminate manner. The ACS |
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<EM>Code of Professional Conduct and Professional |
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Practice</EM> states: "Be objective, impartial and free of |
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conflicts of interest in the performance of your professional |
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duties" (ACS: 2003). The ACM specifically states that |
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"equality, tolerance and respect for others are important and |
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that violations of this policy will not be tolerated" (ACM: |
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1992), in their Code of Ethics. The IEEE's Code of Ethics |
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also states that members agree to "treat fairly |
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all persons regardless of such factors as race, religion, |
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gender, disability, age or national origin" (IEEE: 1990). |
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</DD> |
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|
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<DT><STRONG>Promotion of the profession</STRONG></DT> |
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<DD> |
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<P> |
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Again, one could substitute the name of the profession for |
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any other, however, the ACS Code of Ethics and Code of |
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Professional Conduct specifically mention promoting and |
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protecting the image, and professionalism of Information |
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Technology and the society in general. |
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</P> |
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|
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<P> |
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Naturally, any professional society is going to be an |
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advocacy body for that profession. One would expect to find |
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such promotion clauses in any professional society's Code of |
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Ethics. |
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</P> |
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</DD> |
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</DL> |
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|
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<H2>Principles specific to Information Technology</H2> |
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<P> |
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There are a number of other principles stated in the various Codes of |
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Conduct that are more specific to the field of Information Technology, |
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because of the technical nature of the profession, or because they |
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relate to technological ethical issues. |
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</P> |
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|
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<P> |
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<DL> |
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<DT><STRONG>Intellectual Property</STRONG></DT> |
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<DD> |
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<P> |
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Whilst not strictly related to Information Technology, this |
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is certainly an issue that crops up more often within this |
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field. The ACM Code of Ethics states that property rights |
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including copyrights and patents should be honoured, and |
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proper credit should be given for intellectual property. The |
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IEEE Code of Ethics states that members should credit |
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properly the contributions of others. |
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</P> |
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|
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<P> |
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Interestingly, neither the ACS Code of Ethics or Code of |
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Professional Conduct and Professional Practice makes a |
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reference to "Intellectual Property", but the latter does |
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state that information is the property of the client, and |
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must not be distributed freely. One could argue that this is |
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covered under the section 4.7 of the ACS Code of Ethics |
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(Honesty), whereby section 4.7.6 states "I must give credit |
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for work done by others where credit is |
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due" (ACS: 2003) however, it could be argued successfully |
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that this is not specific enough to the area of intellectual |
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property and copyright, not prescriptive enough about when |
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"credit is due". |
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</DD> |
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|
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<DT><STRONG>Authorised access to computing resources</STRONG></DT> |
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<DD> |
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<P> |
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The ACM Code of Conduct specifically mentions "trespassing |
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and unauthorised use of a computer or communication system" |
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(ACM: 1992). It goes on to say that individuals have the |
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right to restrict access insofar as it does not discriminate |
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unethically (as discussed earlier). |
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</P> |
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</DD> |
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|
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<DT><STRONG>Evaluating computer systems</STRONG></DT> |
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<DD> |
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<P> |
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The ACM Code of Ethics has section 2.5 of their More Specific |
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Professional Responsibilities, which states members must |
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"give comprehensive and thorough evaluations of |
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computer systems and their impacts, including analysis of |
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possible risks" (ACM: 1992) and goes on to state that |
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computer professionals must be perceptive, thorough and |
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objective when making evaluations, recommendations and |
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presentations of system descriptions and alternatives. This |
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is relevant to the profession of IT, because IT professionals |
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tend to have their technical opinions viewed highly, as they |
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are considered subject-matter experts. |
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</DD> |
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</DL> |
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|
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<H2>Similarities to ANU code</H2> |
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|
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<P> |
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Whilst having nothing specifically to do with Information Technology, |
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the ANU code on <EM>Academic Honesty in Learning and Teaching</EM> has |
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a common point with those raised in the Codes of Conduct for the |
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various professional societies examined. |
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</P> |
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|
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<P> |
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The most significant common point is of course the moral value of |
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being honest. This ANU code of practice defines academic honesty, and |
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also goes on to discuss originality and plagiarism. This is identical |
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in spirit to the intellectual property clause of the Codes of Ethics |
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for the ACM, and the statement of "giving credit where credit is |
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due" by the ACS, and properly crediting the contributions of others |
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in the IEEE's Code of Ethics. |
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</P> |
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|
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<P> |
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The ANU code also defines the roles and responsibilities of various |
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levels of academics within the University, similar to how the various |
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societies Codes state that members should assist other members to |
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further themselves to be better members. Similarly, University |
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academics should provide guidance to students in matters of academic |
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honesty. |
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</P> |
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|
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<H2>Case studies</H2> |
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|
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<P> |
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In conclusion, two case studies will be discussed. The first one is a |
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hypothetical ANU student who attained an IT degree with a lot of |
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assistance from his/her friends, doing a lot of collaboration on |
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assignment work, and getting good marks for them, but average marks |
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for examinations. This student then attains employment somewhere in |
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Canberra. |
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</P> |
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|
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<P> |
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The second example is an employee working on an application project. He |
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gets a brilliant idea, outside of the scope of the existing project, |
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that he believes will make an improvement to this application, and |
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other related applications. The contract he has signed states that the |
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work carried out on the project belongs to this organisation he is |
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working for. |
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</P> |
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|
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<H3>Case study 1: The average student who had a lot of help from his friends</H3> |
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|
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<P> |
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This situation is difficult to monitor, and can potentially cause a |
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lot of problems. The negative consequence of this scenario is that |
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this student has attained an IT degree that isn't necessarily |
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indicative of his/her own abilities. This is most likely going to |
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become evident when the employee is unable to conduct themselves |
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competently in their field of employment. The possible victims of |
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this negative scenario are both the student/employee and the |
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organisation employing him/her. |
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</P> |
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|
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<P> |
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Eventually it is going to come to the point where the employee has to |
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gain sufficient competence to carry out his/her employment, or the |
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employer has to cease employing the student, due to their |
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incompetence. This ultimately boils down to misrepresentation, in that |
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the student didn't accurately represent their competence to the |
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employer in the first place. |
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</P> |
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|
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<P> |
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The negative repercussions could be more significant depending on the |
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nature of the employment of the student. If the student was engaged in |
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a role that may have a direct impact on the public, this incompetence |
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could, in the worst case, directly impact on other peoples lives. |
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</P> |
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|
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<P> |
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The other victim is the ANU, as whilst the student is seen to have |
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exited successfully from one of its degree programs, the student's |
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actual competency is probably lower than the employer would expect for |
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a degree-holder. This then lowers the value of a degree in the |
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employer's view, and gives the potential for employers to hold ANU |
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graduates in lower regard than perhaps they should me. |
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</P> |
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|
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<H3>Case study 2: The employee with the work-related brilliant idea</H3> |
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|
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<P> |
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In the case of the employee with the brilliant idea, if it is just an |
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idea, the organisation he works for cannot readily claim ownership of |
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it. If the employee develops anything on company time or resources, |
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based on that idea, then it rightly becomes property of the |
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organisation. If this is the case, and the employee wishes to take the |
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idea outside of the organisation, the only ethical thing to do would |
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be to seek permission from the employer to do so. Anything less would |
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constitute theft of the organisation's intellectual property. |
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</P> |
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|
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<P> |
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There is nothing stopping the employee from using the idea for |
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improvement within the company he is working for, though. If the idea |
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he has had can be applied to other projects within his organisation, |
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then he is only being dilligent by raising the idea as an enhancement |
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to existing processes. |
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</P> |
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|
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<H2>Bibliography</H2> |
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|
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<P> |
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ACS Code of Ethics, Australian Computing Society, 2003, |
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http://www.acs.org.au/static/national/pospaper/acs131.htm |
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</P> |
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|
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<P> |
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ACS Code of Professional Conduct And Professional Ethics, Australian |
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Computing Society, 2003, |
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http://www.acs.org.au/static/national/pospaper/codeprof.htm |
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</P> |
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|
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<P> |
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ACM Code of Ethics, Association for Computing Machinery, 1992, |
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http://www.acm.org/serving/se/code.htm |
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</P> |
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|
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<P> |
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IEEE Code of Ethics, Institute of Electrical and Electronic |
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Engineers, 1990, |
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http://www.ieee.org/portal/index.jsp?pageID=corp_level1&path=about/whatis&file=code.xml&xsl=generic.xsl |
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</P> |
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|
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<P> |
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Academic Honesty in Learning and Teaching, The Australian National |
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University, 2003, |
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http://info.anu.edu.au/policies/Codes_Of_Practice/Education/Other/Academic_Honesty.asp |
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